Since at least 10am EST today, email delivery of Google Groups posts seems to be down. The posts show up on the site but not in my inbox. I haven't seen anything on this out there yet except for a few posts on the Google Groups help site (with no replies yet) and one Tweet. This means that either no one uses Google Groups, no one cares, or no one has noticed; none of which really help me out.
BEGIN RANT
I think part of the reason Google is so profitable is that they don't have to manage giant call centers (or any call centers, for that matter). So while their products are generally reliable, there's no place I can go to get a quick answer when a problem does exist. Even a quick post on the Official Blog saying, "we know there's a problem and we're working on it" would give me more hope than a few unanswered posts on a group page (which is run on the service experiencing the problem).
END RANT
Technorati Tags: Google, Google Groups, reliability, email, outage







