Rejected (Twice!) From the App Store
I am now a proud member of the elite group of developers who have had applications rejected from the iPhone App Store.
The application I have been working on since a few weeks after the SDK came out is Flickup, a simple Flickr uploader. When Apple announced the July 7th deadline, I pulled an all-nighter that day to finish it up and submitted the app to Apple around 6am in order to meet the 3pm deadline for inclusion in the App Store at launch. When the App Store is launched on Thursday/Friday, my app is nowhere to be found and the status remains "In Review". I sent an email on Saturday to Apple asking why Flickup was still in review and I received a non-response three days later telling me that "In Review" means my application is being reviewed by Apple. I responded immediately clarifying my inquiry and I finally received this response yesterday:
At this time, Flickup cannot be posted to the App Store because it does not allow the user to logout or change the Flickr account that they are using.
In order for your application to be reconsidered for the App Store, please resolve this issue and upload your new binary to iTunes Connect.
This is a perfectly valid critique, and an oversight on my part, but did it really take them two weeks to tell me about it? Would they have even told me had I not emailed them about my app's status? In any case, the time it took to get a decision on Flickup gave me time to fix some bugs, and of course add the required logout functionality.
As an aside, the Flickr Authentication API's Implementation Guidelines merely states, "Users must be provided with 'logout' functionality." The API documentation does not provide any way to revoke tokens and log users out. I had to resort to directing users to their revoke permissions page instead.
In the mean time, the App Store turned one week old and gripes about the review functionality sprouted everywhere, particularly with regard to the ability for people to review an app without actually having used it. This "feature" of the App Store prompted the cheapskates out there to use reviews as a medium to complain about price. Taking this to heart, I spent some time last week preparing a demo version of Flickup that would allow people to sample the app before dropping two Washingtons on the full version. I submitted the demo version on Friday and received a decision today:
Flickup Demo cannot be posted to the App Store because it is a beta or feature-limited version. Any reference to demo or beta needs to be removed from the binary and metadata. Free or "Lite" versions are acceptable, however the application must be a fully functional app and cannot reference features that are not implemented or up-sell to the full version.
In spite of the lightning fast turnaround time, I am still just as angry about this rejection than the last one since there was no prior warning (in program agreements or otherwise) that demo versions would not be allowed. It's hard to believe that Apple isn't aware that people are crying out for demos and trials; going as far as explicitly prohibiting them (while letting all other sorts of crap through) is nothing short of infuriating.